Need Help?

We are committed to make investing in securities easy and affordable. We have tried to answer most of the commonly asked questions in our FAQ page but we realize that you may have other questions you'd like to ask or have comments you'd like to pass along.

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Contact Information:

Member Care Hours:
Monday through Friday - 9:00am-5:00pm ET
(with the exception of NYSE holidays)

Email us: [email protected]
Call us toll-free: 866-386-3253

Real-time orders can be placed online between the hours of 9:30am and 4:00pm ET on market trading days.