We collect personal information in order to open and maintain your MyStockFund accounts, process your orders, comply with securities and tax laws and regulations, administer our business activities, and provide you with member service. We are committed to safeguarding your information on our web site and ask that you help us by:
Logging onto the web site using your unique user name and password when you want to access your MyStockFund account (see "Log-In" - left hand navigation bar).
Logging off the site when you're done using it and its investment tools (see "Log Off" in left hand navigation bar).
The following other policies apply:
Collection of Information
When you open an account with MyStockFund, you will provide us with personal information and an authorization to obtain information from various other sources. For example, you will need to provide us: your name, mailing address, home phone, and social security number, along with your bank, credit union or other financial institution account numbers, and employment information. This information will be submitted to a third party for verification and accuracy.
In addition, when you make investments with MyStockFund, we will retain information about those investments and about your brokerage account. If you communicate with us in writing or by e-mail, we will retain the content of your correspondence or email message along with your email address and our response. And, if you close your account, we will retain information in an "inactive" status that will not be used except as required by securities and other laws.
Using our server logs and information from "cookies" (a small piece of software that the MyStockFund web server puts on your browser to recognize it when you visit the site) that we use, we will collect information about you and combine it with information we collect from other visitors. This information may include: the date and time of your visit, the pages viewed, the time spent on our site, and the URL of the web site you came from. This information is collected and used on an aggregate basis.
Security of Information
We will safeguard your personal and investment information with encryption security software, including the Secure Sockets Layer (SSL) protocol, fire walls, password implementation, as well as other precautions, including secure physical (bricks and mortar") facilities, fire protection, and data redundancy with backups.
When you come to a MyStockFund website to access your account information, place a buy or sell order, transfer funds by ACH, or use a personal credit card, our secure server software encrypts the information you provide us before it is sent. This information is securely scrambled and not decoded until it reaches our web site.
When using email to communicate with us, you should know that confidential information such as your account holdings or account number may not be secure. Therefore, unless you know that your email is secure, we ask that you do not email us confidential information.
To prevent others from gaining access to your account and investment information, we recommend that you log off from the MyStockFund web site, using the "Log Off" function, every time you finish using the site and its investment tools.
Use of Information
We will use personal information to process your MyStockFund orders, maintain and provide you with information about your MyStockFund account, and provide you member service and support. We will also use this information to comply with securities and tax laws and regulations and to administer our business activities.
We will use the information to notify you about changes to the MyStockFund web site, new services soon to be released, and special offers being made to MyStockFund members. You will always have the chance to decline by sending email to us at [email protected]
Aggregate data gathered from visits to our web site is used to improve our web site design and arrange our web pages in the most user friendly way. This data will be used in reports and shared with business partners. To protect your anonymity, this data will not be associated with you personally, and we will retain all ownership rights to aggregate data.
Disclosure of Personal Information to Service Providers and Joint Marketers
We may disclose your personal information to companies that perform marketing or other services on our behalf, such as our clearing broker, our parent corporation, and to other financial institutions, such as your credit union with which we have joint marketing arrangements. For your protection, we will require that these companies keep this personal information secure and confidential.
Disclosure of Personal Information to Your Credit Union, and Your Opportunity to "Opt Out"
We may disclose your account name, tax identification number, and credit union account number to your credit union if they participate in our Channel Partner Programs. For your protection, we will require that your credit union keep this information secure and confidential. We will not disclose your MyStockFund account number, investment positions, investment value, or other personal information about your MyStockFund account to your credit union.
If you prefer that we not share your name and credit union member account number with your credit union, as described above, you may "opt out", that is, you may direct us not to share this information, by sending us an email at [email protected] or send a letter to MyStockFund Securities, Inc., 12310 Pinecrest Rd., Suite 203, Reston, VA 20191 and provide the removal request.
Other Disclosure of Personal and Aggregate Information
We may, if deemed necessary, disclose your personal information to law enforcement or other government agencies, or to the securities exchanges or other third parties, as required or permitted by securities and other laws, for any lawful purpose, for example, to protect against fraud, respond to a subpoena, or service your account.
We may also disclose aggregate information to our business partners and other third parties, such as industry analysts, the media, securities exchanges and governmental agencies. This aggregate information will not be associated with you personally.
Correction of Information
We attempt to maintain all personal information about you as current, accurate, and complete. You need to keep us advised at all times about any change in your personal information, such as change in address, telephone numbers, etc. You can do this using the "Manage My Account" section of the web site.
We also ask that you notify us promptly if any of your MyStockFund account or investment information is incorrect or incomplete. We will correct any information in our database that is found to be incorrect as soon as is reasonably practical. If the information supplied is from a third party vendor, you must refer to their correct information policies for specific information (see MyStockFund Terms and Conditions, "Market Data", paragraph 25).
Links to Other Sites
Agreement and Consent
Date: May 15, 2002