commitment to providing you with a secure web site that you can trust for your long-term
and why we collect, safeguard, and use the personal information you provide us.
We collect personal information in order to open and maintain your MyStockFund accounts,
process your orders, comply with securities and tax laws and regulations, administer
our business activities, and provide you with member service. We are committed to
safeguarding your information on our web site and ask that you help us by:
Log onto the web site using your unique user name and password when you want to
access your MyStockFund account (see "Member Login” top right corner of the home
Log off the site when you're done using it and its investment tools (see "Account
Logout" top right corner of the page).
The following other policies apply:
When you open an account with MyStockFund, you will provide us with personal information
and an authorization to obtain information from various other sources. For example,
you will need to provide us the following personal information: your name, mailing
address, home phone, and social security number, along with your bank, credit union
or other financial institution account numbers, and your credit card number. You
understand and agree that this personal information will be submitted to a third
party for verification and accuracy.
In addition, when you make investments with MyStockFund, we will retain personal
investment information about those investments and about your brokerage account.
If you communicate with us in writing or by e-mail, we will retain the content of
your correspondence or email message along with your email address and our response.
And, if you close your account, we will retain personal information in an "inactive"
status that will not be used except as required by securities and other laws.
Using our server logs and information from "cookies" (a small piece of software
that the MyStockFund web server puts on your browser to recognize when you visit
the site) that we use; we will collect information about you and combine it with
information we collect from other visitors. This aggregate information may include:
the date and time of your visit, the pages viewed, the time spent on our site, and
the URL of the web site you came from. This information is collected and used on
an aggregate basis.
We will safeguard your personal and investment information with encryption security
software, including the Secure Sockets Layer (SSL) protocol, fire walls, password
implementation, as well as other precautions, including secure physical ("bricks
and mortar") facilities, fire protection, and data redundancy with backups.
When you come to the MyStockFund website to access your account information, place
a buy or sell order, transfer funds by ACH, or use a personal credit card, our secure
server software encrypts the information you provide us before it is sent. This
information is securely scrambled and not decoded until it reaches our web site.
When using email to communicate with us, you should know that personal and other
confidential information such as your account holdings or account number may not
be secure. Therefore, unless you know that your email is secure, we ask that you
do not email us confidential information.
To prevent others from gaining access to your account and personal and investment
information, we recommend that you log off from the MyStockFund web site, using
the "Log Off" function, every time you finish using the site and its investment
We will use personal information to process your MyStockFund orders, maintain and
provide you with information about your MyStockFund account, and provide you member
service and support. We will also use this personal information to comply with securities
and tax laws and regulations and to administer our business activities.
We will also use personal information to notify you about changes to the MyStockFund
web site, new services soon to be released, and special offers being made to MyStockFund
members. You will always have the chance to "opt out" and decline information on
special offers by sending email to us at firstname.lastname@example.org.
Aggregate information gathered from visits to our web site is used to improve our
web site design and arrange our web pages in the most user friendly way. This aggregate
information will be used in reports and shared with business partners. To protect
your anonymity, this aggregate information will not be associated with you personally,
and we will retain all ownership rights to aggregate information.
Disclosure of Personal Information to Service Providers
and Joint Marketers
We may disclose your personal information to companies that perform marketing or
other services on our behalf, such as our clearing broker, our parent corporation,
and to other financial institutions, such as your credit union in the event that
we have joint marketing arrangements with your credit union. For your protection,
we will require that these companies keep this personal information secure and confidential.
We will not disclose your MyStockFund account number, investment positions, investment
value, or other personal investment information about your MyStockFund account to
Disclosure of Personal Information to Your Credit
Union, and Your Opportunity to "Opt Out"
We may disclose personal information such as your account name, tax identification
number, and credit union account number to your credit union if they participate
in our Channel Partner Programs. For your protection, we will require that your
credit union keep this personal information secure and confidential. We will not
disclose your MyStockFund account number, investment positions, investment value,
or other personal investment information about your MyStockFund account to your
credit union; however, if your credit union provides call center services for your
account, then its personnel will have "view only" access to your MyStockFund account
to allow them to respond to any member service inquiry you may make (of a clerical
or ministerial nature only) regarding MyStockFund.
If you prefer that we not share your name and credit union member account number
with your credit union, as described above, you may "opt out", that is, you may
direct us not to share this information, by sending us an email at email@example.com
or send a letter to MyStockFund Securities, Inc., 13700 US Highway One, Suite 202E,
Juno Beach, FL 33408-1600, and provide the removal request.
Other Disclosure of Personal and Aggregate Information
We may, if deemed necessary, disclose your personal information and all aggregate
information to law enforcement or other government agencies, or to the securities
exchanges or other third parties, as required or permitted by securities and other
laws, for any lawful purpose, for example, to protect against fraud, respond to
a subpoena, or service your account.
We may also disclose aggregate information to our business partners and other third
parties, such as industry analysts, the media, securities exchanges and governmental
agencies. This aggregate information will not be associated with you personally.
We attempt to maintain all personal information about you as current, accurate,
and complete. You need to keep us advised at all times about any change in your
personal information, such as change in residence address, email address, telephone
numbers, etc. You can do this using the "Manage My Account" section of the web site.
We also ask that you notify us promptly if any of your MyStockFund account or personal
investment information is incorrect or incomplete. We will correct any information
in our database that is found to be incorrect as soon as is reasonably practical.
If the information supplied is from a third party vendor, you must refer to their
correct information policies for specific information (see MyStockFund Account Agreement,
"Market Data", paragraph 26).
The MyStockFund web site will contain links to other web sites. Third parties operate
these web sites, and they may solicit or collect their own personal information
companies' web sites, or what those companies do with any personal information you
provide them, or that they collect.
By using the MyStockFund web site, you agree and consent to our collection and use
of your personal information and the aggregate information as described in this
of our MyStockFund Account Agreement.
any such change on this page. You agree that any such changes will become effective
upon our posting, or upon such later date as may be indicated in the change.
Date: July 15, 2011